Return Policy

Home » Return Policy

Effective 12/07/2023

Thank you for shopping at Kustura Technologies!

We offer a refund and/or exchange within the first 30 days of your purchase for any item EXCEPT FreshBiz Game, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

The sale of FreshBiz Game and inclosed items, including The New Entrepreneurz book is non-refundable and is sold as a Final Sale.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular-priced items may be refunded, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@kustura.com and send your item to: Kustura Technologies 9310 Old Kings Road South, Unit 1803 Jacksonville, FL 32257.

Exempt Goods

The following are exempt from refunds:

  • FreshBiz Game
  • The New Entrepreneurz Book

Partial refunds are granted (if applicable)

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at info@kustura.com.

Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following Address Kustura Technologies 9310 Old Kings Road South, Unit 1803 Jacksonville, FL 32257.
  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • Please note, we cannot guarantee that we will receive your returned item.

Schedule a Consultation with Our Expert Team Today!

At Kustura Technologies, we are dedicated to delivering cutting-edge technology solutions that propel your business forward. With our comprehensive range of services, we empower you to stay ahead of the competition and achieve your goals with ease.